Flood Cripples Government Aerospace Supplier« Back

Type of Loss:
Flood waters along the eastern coast of Rhode Island flooded a manufacturing plant with four feet of salt water. After receding, the salt water left a path of corrosion throughout the plant. Every piece of equipment had started rusting and many control panels were compromised of destroyed.


Challenges to overcome:
1. The customer was a just in time supplier to the aerospace and jet engine industry.
2. The customer had custom equipment that had to be back in production in two weeks at a temporary facility.
3. The customer's contracted maintenance company was not staffed nor had the level of technical expertise to repair their equipment.
4. Several pieces of custom high tolerance part testing machines were a total loss and had to be re-engineered.


Mitigation Response:
1. ERS deployed one hundred personnel comprised of: engineers, electricians, HVAC technicians and mechanical technicians.
2. ERS performed a plant evaluation of all equipment and applied rust and corrosion inhibitor to everything that was to be restored (over 200 pieces of equipment) within the first 24 hours.
3. Working with customer priorities, ERS deployed teams of various disciplines to specific pieces of equipment and to entire departments to start restoration.
4. Working under the customer supplied specifications, ERS started the design and build of several custom test machines.
5. Ultrasonically cleaned several thousand manufactured components and specialty tooling that were compromised.


Results:
1. Customer's temporary facility was up and running in two weeks.
2. ERS restored over 200 pieces of equipment including custom manufacturing and test equipment in eight weeks.
3. Restored or redesigned test and manufacturing equipment met or exceeded customer specifications.
4. Customer was able to validate all restored product and put back into production.


Before

After
ERS meets/exceeds the Insured's expectations on large losses.
- Mike Snyder
SERVPRO

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